This Privacy Policy explains what information may be processed when you use KAI, why it is needed, when it may be shared, and the choices available to you. It applies to the KAI website, application, and related services unless another notice states otherwise.
Information we collect
We may collect account and contact information, the documents and content you choose to provide, service usage and device information, and messages you send to support. The information collected depends on how you use KAI and whether you use an individual or organization account.
How we use your information
We use information to provide and maintain KAI, process your requests, secure accounts, deliver support, communicate about the service, improve reliability and usability, and meet applicable legal obligations. We only use information for compatible purposes or with another valid legal basis.
When information may be shared
Information may be shared with service providers that help operate KAI, with authorized administrators of an organization account, when required by law, or as part of a legitimate business transaction. Where third parties process information for us, they are expected to protect it and use it only for the agreed purpose.
Your choices
You can choose which content to upload and may be able to update account details through KAI. You can also manage certain communications and browser settings. Some information is required to provide the service, so removing it may limit or prevent continued use of particular features.
Access and correction
You may request access to or correction of personal information associated with your account, subject to applicable law. We may need to verify your identity and authority before completing a request, particularly when an organization manages the account.
Submit a privacy requestData security
We use technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No system can guarantee absolute security, so you should also protect your login credentials and promptly report suspected unauthorized account activity.
Changes to this policy
This Privacy Policy may be updated when KAI, legal requirements, or our data practices change. The current version will be published on this page, and additional notice may be provided when a change materially affects how personal information is handled.
Privacy questions
If you have a question about this policy, how KAI handles personal information, or a privacy request, please contact us. Include enough detail for us to identify the relevant account and understand your request without sending unnecessary sensitive information.
Contact us about privacyYour privacy question matters.
Contact us about your information, your account, or anything in this policy.